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Arbys Reviews

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  • Arbys Great employees Store #1300



    I walked in and the young lady named Chaee welcomed me so nice and polite she told me the new deals and got me more interested as she spoke she made every word that came out her mouth sound so good. So I asked what bourbon sandwich tastes the best she prefer I tried the brisket it was soooooo good. I thanked her honestly Arbys should allow tips because this young lady deserved it. Now this is one of my favorite arbys and now my only arbys hope to see her every time More...
    (Restaurants, Fast Food, Coffee)
    Flore2312's Picture   Flore2312    0 Comments   Comments
  • Arby's was amaZing



    I had an amazing visit on the 12 of June. The cashier named Joshua brought us our food and before we left asked us how everything was and told us to have a great night. He and another employee by the name of courtney were very sweet and offered us desser and asked if we wanted to donate for children who wanted to go to camp this summer which is very heartwarming to see something being done for the children. Probably the best experience we've had at Arby's More...
    (Mobile Phones)
    Batman12775's Picture   Batman12775    0 Comments   Comments
  • We have the bull&^%$



    Got to love those great commercials, like the Gyro one that ran out of real GYRO meat and then tried to pawn off the crap they normally can%u2019t give away. We have the meat?? really??? They should be saying %u201CWe have the Commercials%u201D for that is about the only thing they have going for them. Now it is the %u2018Pork Belly%u2019 and another %u201CSorry sir we are out of that%u201D get real. I think it is time to either quit going to Arby%u2019s or sue them for false advertising. You would think that if they are going to have only enough meat for the first 3 customers they would... More...
    (Advertising)
    goochster1's Picture   goochster1    0 Comments   Comments
  • Poor Quality and Quantity!



    I ordered the Smokehouse Brisket Sandwich for lunch today and have to say I am disappointed in what I received. Granted; I'm fully aware that business's use advertising/photography etc. as a tool and have to make things look more appetizing in order to up interest and profit but the sandwich I was given looked sloppily made and was far from what you have pictured. The flavor was ok but in no way something I'd rave about to others nor will I be spending any more of my hard earned money on any of Arby's specialty sandwiches ever again. More...
    (Restaurants, Fast Food, Coffee)
    saholland's Picture   saholland    0 Comments   Comments
  • Such disrespectful employees and manager



    Posted by Anonymous on 5/5/17 at 2:40PM I was reading a post on Facebook just now about an Officer in Vero Beach,Ca.went in to get something to eat. All the employees turned their backs to him and refused to help him. When the manager came up to see what was going on,they told the officer they didnt know how to ring him up. The officer then left the Arbys and went to a Chick fil and after hearing what just happened,citizens bought his meal. I am simply one person. I am not going to make any difference if I say I refuse to patronize ANY Arbys until something is done to correct this.... More...
    (Restaurants, Fast Food, Coffee)
    69UtahUte's Picture   69UtahUte    1 Comments   Comments
  • Fish Sandwiches are Crap!



    I was on a business trip and ordered 2 fish sandwiches at Arby's # 7398 in Boiling Springs, SC, which is over 1 hour from my home. I did not get to eat the fish sandwiches right away but started to eat them about 20 minutes later and 20 miles from this Arby's location, otherwise I would have returned and demanded my money back. The fish sandwiches were crap. I could not eat them. The edges of both fish patties were so hard I could not chew them. I ended up throwing both sandwiches away. Never will I go to that location again. More...
    (Restaurants, Fast Food, Coffee)
    flyer403's Picture   flyer403    2 Comments   Comments
  • ARBYs COLD FOOD FOOD NOT AS ADVERTISED



    Arby's at Jerseyville , Illinopis62052 ...618-498-1199. Cashier Reg5-Shift 1 We used the drive thru. Was out of city limits headed home when we started eating. Was running late and did not take time to go back. On Feb, 3, 2017 we were there and ordered lunch ...10:51 am. I ordered the Chicken Bacon Swiss no tom ,no lettuce. It was very bland, cold in the middle and not at all crispy. My Mother ordered the Crispy fish with extra sauce..It was cold and soggy . Coating was like wet flour . Not at all crispy as advertised.Loaded curly fries were very good. Usually... More...
    (Restaurants, Fast Food, Coffee)
    SMILES2's Picture   SMILES2    0 Comments   Comments
  • Poor attitude



    I went through a drive through and asked if I could use a coupon wih my purchase. The female at the drive through kept interrupting me while I tried to read the coupon to her. Her tone was so nasty, I left and went to a different fast food chain entirely. I work with psych patients who have threatened me, thrown trays at me, among many other events I can't name. If I ever talked to a patient like this little girl talked to me, I would be fired. You fast food employees want the same rate that our medical techs get paid and yet you can't even handle common decency. I called to alert... More...
    (Restaurants, Fast Food, Coffee)
    Mollyann's Picture   Mollyann    0 Comments   Comments
  • Tainted Food



    My son and I dined at the Sunrise, Florida (Rest. #128) on 08/02/15 to find a chewed up piece of meat in the box next to the sandwich we ordered. It seemed to be a big joke among the employees and manager, we did not appreciate that disgusting unsanitary display, not to mention the numerous diseases that can be contracted that way. I sent a message to Arby's only to receive 2 small meal cards. We will NEVER EAT AT ARBY%u2019S AGAIN. To date I have not received a call or explanation, I want to know what was done about this. I hope this message reaches numerous people and that they make... More...
    (Restaurants, Fast Food, Coffee)
    Lee6378's Picture   Lee6378    1 Comments   Comments
  • Poor management



    Today at 8/11/15, my son went into the Arby Store #0718. (near Dorothy Lane nd Kettering Blvd. Dayton, OH) He had 2 cards to pay for his purchase; one was a prepaid card from a recent trip and another was his debit card. He was told they could not oomplete the transaction. I went in and asked if they simply not know how to do this or had not been taught. It was clear that all employees were new and the manager came out quickly and said it could be done but ducked back in, leaving them to deal with it. They finally resolved the issue but it took some time. The Manager, never came back... More...
    (Restaurants, Fast Food, Coffee)
  • Worst Restraunt Visit EVER



    To whome this may concern, On Saturday July 25th, 2015 at approximately 3:00pm EST, I decided to grab a quick bite at the Arby's located in Dublin, Georgia. My experience was anything but. Part of my order contained a chicken cordon bleu sandwich, in which I specifically asked for NO mayonnaise at all on it. After waiting nearly 15 minutes to reach the window and receive my food I quickly grabbed it and pulled forward to avoid delaying the people behind me in line. Of course, when I checked my sandwich, there was Mayonnaise covering my entire sandwich. I pulled back through the drive... More...
    (Restaurants, Fast Food, Coffee)
  • ing horse radish sauce & Nasty manager



    We went to Arbys had a very simple order. Asked for horse radish sauce plus extra and received None. We live in the country so it's too far to go back. I called about this and spoke to a gentleman which was the manager and all he said was they make mistakes and wanted off the phone. He was mad thwI kept him on there because I was upset. I told him it ruined my dinner and plus it was expensive just to say they make mistakes. That I Don't eat roast beef with out the sauce. Still it made him mad and he wanted off the phone so I just hung up. Needless to say, I didn't eat my... More...
    (Restaurants, Fast Food, Coffee)
    auntiej's Picture   auntiej    0 Comments   Comments
  • ARBY"S GYRO COMMERCIAL



    In the past I have enjoyed your gyros; however I find one of your newest commercials offensive and so will probably not visit the Arby's franchise in the future. The commercial I am referring to shows a gyro in the right hand of the person on the TV screen and says here is a sandwich for the hand that does everything and then puts the turkey gyro in the left hand and notes that this is for the hand that does nothing??!! Michaelangelo, Leonardo Da Vinci, and I and many others are left-handed for starters and think your advertising agency is way off with this one! More...
    (Advertising)
    HUFFMAN's Picture   HUFFMAN    2 Comments   Comments
  • Arbys at Towers Mall



    The workers in the restaurant looked a mess and the resturant looked dirty ! No ketchup in the dispenser . A cook went outside and then came back in to use the same gloves that he touched the door with to touch the customers food . Nasty !! This dinner was a mistake ! We ordered brisket was no meat for the sandwich and our fries were cold for both orders and the fish was not appealing . No hair nets clothes dirty from everyone we seen . I couldn't tell who was the manager from the employees . All need to change there shirts under there clothes., and cut there hair . The Drive through... More...
    (Restaurants, Fast Food, Coffee)
    Glow4you's Picture   Glow4you    0 Comments   Comments
  • Honestly the best customer service!!!



    I visit Arby's in Torrance store # 5735 every week. The staff here is amazing! I would also like to point out an employee that stands out, her name is Alexia. She is by far got the greatest attitude and her customer service is second to none. She treats all of the customers with so much respect and her professionalism is excellent. I wanted to take the time to recognize her for the hard work and dedication. Please give this girl something to show her that she is one of a kind! Ken More...
    (Miscellaneous)
    kgutierrez's Picture   kgutierrez    0 Comments   Comments
  • Arby's bad EVERYTHING!



    I went thru the drive thru at the Arby's off Exit 10, on Interstate 4 in the Travel America in Seffner FL. I was in a hurry to get to the pharmacy to pick up medication that I had to start taking this evening, as I have a surgical procedure planned the following morning. Made sure I had the time off work MONTHS ago as well I couldn't eat anything after 8pm.........we all know the drill.......and the surgical procedure has been planned for months. The girl at the drive thru window seemed polite, but EVERYTHING else went wrong after this point. When I BARELY made it to the specialty... More...
    (Restaurants, Fast Food, Coffee)
    angeliaswan's Picture   angeliaswan    0 Comments   Comments
  • BAD SERVICE



    was so disappointed today when I went in to your Prestonsburg,KY Business, first when we went in NO ONE came to the counter when we got in.....the people in the back looked up an then just kept on working, after a few minutes some guy from the side window area ask if I haed been waited on and I told him no and he yelled for some one to come. We finally got our order taken and they said it would take 4 and 1/2 minutes for the potatoe cakes and we stepped aside, after about 5 minutes a lasdy came out with the tray and asked what else we had ordered and I told her the cakes and she said well I... More...
    (Restaurants, Fast Food, Coffee)
    lcaudill's Picture   lcaudill    1 Comments   Comments
  • Arby's Smokehouse Brisket Sandwich



    This sandwich was a complete disappointment. For Starters, the onion rings on the sandwich were soggy and obviously not fresh. The smoked Brisket reminded me more of prosciutto than any kind of smoked beef. It was definitely not worth the $6 I paid for. The other kicker was that Arby's claims all this freshness, but when I approached the counter to get my wife's French dip, the manager says to the cook "get that French dip out of the Microwave. Microwave to me equals NOT SO FRESH! Arby's Exit 18 Valdosta GA More...
    (Restaurants, Fast Food, Coffee)
    JustDPowell's Picture   JustDPowell    3 Comments   Comments
  • Worst Arby's in america



    My family went to Arby's in prairie village, ks,Corinth Square and it was so bad I couldn't believe it. I've never written a review on any website, but they are so bad, I have to say something. The guy that took our order was extremely rude. The "cook" was eating food in the back instead of making it..I literally saw her eating, and taking her sweet time. No other customers in the place, food took 15 minutes, and I only ordered roast beef. The beef was way overcooked, I just threw it away. Waste of time, and money. Stay away from this horribly managed arbys More...
    (Restaurants, Fast Food, Coffee)
    PVresident's Picture   PVresident    0 Comments   Comments
  • cant pay with money first and rest on card.? really?



    Can you really not pay with money and then the rest on a card? I was 1.50 short and when I asked if I could pay with cash and the rest on a card when the employee said he didn't know how to go about this.. It's bad enough to pay $10 plus tax for a MEDIUM meal, but it should be perfectly fine to pay with cash and the rest on a card. I had to cancel my whole order and leave because I couldn't pay $9 in cash and the rest on my card? I found it extremely disagreeable. I understand he may be new, but in the least their should be a manager around to help... very disagreeable More...
    (Miscellaneous)
    cshell95's Picture   cshell95    0 Comments   Comments
  • Arbys service



    Hi, I visited the arbys in cascade today around lunch time and I did not like how the manager that was there to keep sending a young black lady out to ask us and people that was eating how was are food. I felt like that young lady was doing a lot and that I saw other employers just standing and laughing while she was doing a excellent job at cleaning already it seems like she was getting treated in unfair. I think She deserves a customer service award for her hard dedicated work today!! She was very polite and kind to me and my husband. More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Boowie's Picture   Boowie    0 Comments   Comments
  • Got the job, got fired due to manager's incompetence.



    I filled out an application at Arby's, they called me in for my first interview. I was invited back for the second interview, which was the only time I ever saw the manager. I was told I got the job December 20th, 2013. I was also told I would start after the holidays, so I waited. I kept calling because I was eager to start working, so I called on January 2nd again to see when I would start. I was told by the supervisor, Christina, the manager was out of town and she didn't know when he would be back but she would call me when he was to tell me when I would work, which she never... More...
    (Restaurants, Fast Food, Coffee)
    AndersonSam's Picture   AndersonSam    0 Comments   Comments
  • Manager misconduct



    My husband & I visited the Delphi, Indiana Arbys on Main Street. I gave the man (who turned out to be the manager, Bob Lucas) my order. He repeated it to me correctly, but entered it in to the computer wrong. I paid for my order. He did not say thank you, and he put the cups on his end of the counter. First of all, a lady should never have to reach across the table or counter, but he walked away, leaving me to "fetch" my cups. When I discovered my order was wrong I took my sandwich back. The employee who helped me, but Mr. Lucas listened and gave me a dirty look, as if to say... More...
    (Restaurants, Fast Food, Coffee)
    cyndikramer's Picture   cyndikramer    0 Comments   Comments
  • Manager was incredibly rude.



    The manager at the Manchester NH mall Arby's was incredibly disrespectful to me and to his coworkers. While i was waiting for my food one worker asked when would be a good time for his brake and the manager i believe his name was Andrei told him he was nothing but a second thought. If the manager can't even have customer service or talk to his workers with respect who is supposed to be teaching property etiquette there? I will not be eating there until he is gone and i will be sure to spread the word of the poor service there. More...
    (Restaurants, Fast Food, Coffee)
    SaraGreen's Picture   SaraGreen    0 Comments   Comments
  • Not enough advertisements for Arby's restaurants along HWY 520/280 in GA.



    My husband and I were on our Thanksgiving trip from FL back to GA. In Valdosta we decided to have dinner at an Arby's in Tifton, after leaving the interstate, but we couldn't find any advertisements for an Arby's, not only not in Tifton but along the way towards Columbus, GA. We had our hearts set on that Kings Hawaiian sandwich and wanted to try it. We ended up at Burger King instead. I just can not believe that between Valdosta and Tifton there wouldn't be an Arby's. We are making this trip again next month for Christmas; are there any Arby's restaurants... More...
    (Advertising)
    codymom92's Picture   codymom92    0 Comments   Comments
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