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Arbys Reviews

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  • We have the bull&^%$

    Got to love those great commercials, like the Gyro one that ran out of real GYRO meat and then tried to pawn off the crap they normally can%u2019t give away. We have the meat?? really??? They should be saying %u201CWe have the Commercials%u201D for that is about the only thing they have going for them. Now it is the %u2018Pork Belly%u2019 and another %u201CSorry sir we are out of that%u201D get real. I think it is time to either quit going to Arby%u2019s or sue them for false advertising. You would think that if they are going to have only enough meat for the first 3 customers they would... More...
    goochster1's Picture   goochster1    0 Comments   Comments
  • Poor Quality and Quantity!

    I ordered the Smokehouse Brisket Sandwich for lunch today and have to say I am disappointed in what I received. Granted; I'm fully aware that business's use advertising/photography etc. as a tool and have to make things look more appetizing in order to up interest and profit but the sandwich I was given looked sloppily made and was far from what you have pictured. The flavor was ok but in no way something I'd rave about to others nor will I be spending any more of my hard earned money on any of Arby's specialty sandwiches ever again. More...
    (Restaurants, Fast Food, Coffee)
    saholland's Picture   saholland    0 Comments   Comments
  • Such disrespectful employees and manager

    Posted by Anonymous on 5/5/17 at 2:40PM I was reading a post on Facebook just now about an Officer in Vero Beach,Ca.went in to get something to eat. All the employees turned their backs to him and refused to help him. When the manager came up to see what was going on,they told the officer they didnt know how to ring him up. The officer then left the Arbys and went to a Chick fil and after hearing what just happened,citizens bought his meal. I am simply one person. I am not going to make any difference if I say I refuse to patronize ANY Arbys until something is done to correct this.... More...
    (Restaurants, Fast Food, Coffee)
    69UtahUte's Picture   69UtahUte    1 Comments   Comments
  • Fish Sandwiches are Crap!

    I was on a business trip and ordered 2 fish sandwiches at Arby's # 7398 in Boiling Springs, SC, which is over 1 hour from my home. I did not get to eat the fish sandwiches right away but started to eat them about 20 minutes later and 20 miles from this Arby's location, otherwise I would have returned and demanded my money back. The fish sandwiches were crap. I could not eat them. The edges of both fish patties were so hard I could not chew them. I ended up throwing both sandwiches away. Never will I go to that location again. More...
    (Restaurants, Fast Food, Coffee)
    flyer403's Picture   flyer403    2 Comments   Comments
  • Poor attitude

    I went through a drive through and asked if I could use a coupon wih my purchase. The female at the drive through kept interrupting me while I tried to read the coupon to her. Her tone was so nasty, I left and went to a different fast food chain entirely. I work with psych patients who have threatened me, thrown trays at me, among many other events I can't name. If I ever talked to a patient like this little girl talked to me, I would be fired. You fast food employees want the same rate that our medical techs get paid and yet you can't even handle common decency. I called to alert... More...
    (Restaurants, Fast Food, Coffee)
    Mollyann's Picture   Mollyann    0 Comments   Comments
  • Tainted Food

    My son and I dined at the Sunrise, Florida (Rest. #128) on 08/02/15 to find a chewed up piece of meat in the box next to the sandwich we ordered. It seemed to be a big joke among the employees and manager, we did not appreciate that disgusting unsanitary display, not to mention the numerous diseases that can be contracted that way. I sent a message to Arby's only to receive 2 small meal cards. We will NEVER EAT AT ARBY%u2019S AGAIN. To date I have not received a call or explanation, I want to know what was done about this. I hope this message reaches numerous people and that they make... More...
    (Restaurants, Fast Food, Coffee)
    Lee6378's Picture   Lee6378    1 Comments   Comments
  • Poor management

    Today at 8/11/15, my son went into the Arby Store #0718. (near Dorothy Lane nd Kettering Blvd. Dayton, OH) He had 2 cards to pay for his purchase; one was a prepaid card from a recent trip and another was his debit card. He was told they could not oomplete the transaction. I went in and asked if they simply not know how to do this or had not been taught. It was clear that all employees were new and the manager came out quickly and said it could be done but ducked back in, leaving them to deal with it. They finally resolved the issue but it took some time. The Manager, never came back... More...
    (Restaurants, Fast Food, Coffee)
  • ing horse radish sauce & Nasty manager

    We went to Arbys had a very simple order. Asked for horse radish sauce plus extra and received None. We live in the country so it's too far to go back. I called about this and spoke to a gentleman which was the manager and all he said was they make mistakes and wanted off the phone. He was mad thwI kept him on there because I was upset. I told him it ruined my dinner and plus it was expensive just to say they make mistakes. That I Don't eat roast beef with out the sauce. Still it made him mad and he wanted off the phone so I just hung up. Needless to say, I didn't eat my... More...
    (Restaurants, Fast Food, Coffee)
    auntiej's Picture   auntiej    0 Comments   Comments

    In the past I have enjoyed your gyros; however I find one of your newest commercials offensive and so will probably not visit the Arby's franchise in the future. The commercial I am referring to shows a gyro in the right hand of the person on the TV screen and says here is a sandwich for the hand that does everything and then puts the turkey gyro in the left hand and notes that this is for the hand that does nothing??!! Michaelangelo, Leonardo Da Vinci, and I and many others are left-handed for starters and think your advertising agency is way off with this one! More...
    HUFFMAN's Picture   HUFFMAN    2 Comments   Comments
  • Arbys at Towers Mall

    The workers in the restaurant looked a mess and the resturant looked dirty ! No ketchup in the dispenser . A cook went outside and then came back in to use the same gloves that he touched the door with to touch the customers food . Nasty !! This dinner was a mistake ! We ordered brisket was no meat for the sandwich and our fries were cold for both orders and the fish was not appealing . No hair nets clothes dirty from everyone we seen . I couldn't tell who was the manager from the employees . All need to change there shirts under there clothes., and cut there hair . The Drive through... More...
    (Restaurants, Fast Food, Coffee)
    Glow4you's Picture   Glow4you    0 Comments   Comments
  • Arby's bad EVERYTHING!

    I went thru the drive thru at the Arby's off Exit 10, on Interstate 4 in the Travel America in Seffner FL. I was in a hurry to get to the pharmacy to pick up medication that I had to start taking this evening, as I have a surgical procedure planned the following morning. Made sure I had the time off work MONTHS ago as well I couldn't eat anything after 8pm.........we all know the drill.......and the surgical procedure has been planned for months. The girl at the drive thru window seemed polite, but EVERYTHING else went wrong after this point. When I BARELY made it to the specialty... More...
    (Restaurants, Fast Food, Coffee)
    angeliaswan's Picture   angeliaswan    0 Comments   Comments

    was so disappointed today when I went in to your Prestonsburg,KY Business, first when we went in NO ONE came to the counter when we got in.....the people in the back looked up an then just kept on working, after a few minutes some guy from the side window area ask if I haed been waited on and I told him no and he yelled for some one to come. We finally got our order taken and they said it would take 4 and 1/2 minutes for the potatoe cakes and we stepped aside, after about 5 minutes a lasdy came out with the tray and asked what else we had ordered and I told her the cakes and she said well I... More...
    (Restaurants, Fast Food, Coffee)
    lcaudill's Picture   lcaudill    1 Comments   Comments
  • Worst Arby's in america

    My family went to Arby's in prairie village, ks,Corinth Square and it was so bad I couldn't believe it. I've never written a review on any website, but they are so bad, I have to say something. The guy that took our order was extremely rude. The "cook" was eating food in the back instead of making it..I literally saw her eating, and taking her sweet time. No other customers in the place, food took 15 minutes, and I only ordered roast beef. The beef was way overcooked, I just threw it away. Waste of time, and money. Stay away from this horribly managed arbys More...
    (Restaurants, Fast Food, Coffee)
    PVresident's Picture   PVresident    0 Comments   Comments
  • cant pay with money first and rest on card.? really?

    Can you really not pay with money and then the rest on a card? I was 1.50 short and when I asked if I could pay with cash and the rest on a card when the employee said he didn't know how to go about this.. It's bad enough to pay $10 plus tax for a MEDIUM meal, but it should be perfectly fine to pay with cash and the rest on a card. I had to cancel my whole order and leave because I couldn't pay $9 in cash and the rest on my card? I found it extremely disagreeable. I understand he may be new, but in the least their should be a manager around to help... very disagreeable More...
    cshell95's Picture   cshell95    0 Comments   Comments
  • Got the job, got fired due to manager's incompetence.

    I filled out an application at Arby's, they called me in for my first interview. I was invited back for the second interview, which was the only time I ever saw the manager. I was told I got the job December 20th, 2013. I was also told I would start after the holidays, so I waited. I kept calling because I was eager to start working, so I called on January 2nd again to see when I would start. I was told by the supervisor, Christina, the manager was out of town and she didn't know when he would be back but she would call me when he was to tell me when I would work, which she never... More...
    (Restaurants, Fast Food, Coffee)
    AndersonSam's Picture   AndersonSam    0 Comments   Comments
  • Manager misconduct

    My husband & I visited the Delphi, Indiana Arbys on Main Street. I gave the man (who turned out to be the manager, Bob Lucas) my order. He repeated it to me correctly, but entered it in to the computer wrong. I paid for my order. He did not say thank you, and he put the cups on his end of the counter. First of all, a lady should never have to reach across the table or counter, but he walked away, leaving me to "fetch" my cups. When I discovered my order was wrong I took my sandwich back. The employee who helped me, but Mr. Lucas listened and gave me a dirty look, as if to say... More...
    (Restaurants, Fast Food, Coffee)
    cyndikramer's Picture   cyndikramer    0 Comments   Comments
  • Manager was incredibly rude.

    The manager at the Manchester NH mall Arby's was incredibly disrespectful to me and to his coworkers. While i was waiting for my food one worker asked when would be a good time for his brake and the manager i believe his name was Andrei told him he was nothing but a second thought. If the manager can't even have customer service or talk to his workers with respect who is supposed to be teaching property etiquette there? I will not be eating there until he is gone and i will be sure to spread the word of the poor service there. More...
    (Restaurants, Fast Food, Coffee)
    SaraGreen's Picture   SaraGreen    0 Comments   Comments
  • Not enough advertisements for Arby's restaurants along HWY 520/280 in GA.

    My husband and I were on our Thanksgiving trip from FL back to GA. In Valdosta we decided to have dinner at an Arby's in Tifton, after leaving the interstate, but we couldn't find any advertisements for an Arby's, not only not in Tifton but along the way towards Columbus, GA. We had our hearts set on that Kings Hawaiian sandwich and wanted to try it. We ended up at Burger King instead. I just can not believe that between Valdosta and Tifton there wouldn't be an Arby's. We are making this trip again next month for Christmas; are there any Arby's restaurants... More...
    codymom92's Picture   codymom92    0 Comments   Comments
  • Rude Service

    I stopped by Arbys with my wife. After placing my order which should have come out to 23.00 the cashier informed me my total was 39.00. When I questioned this she started swearing. Another employee overheard this and came to "help". when I again explained that I was being charged too much she rerung the order and indeed it was 23.00. When I got my order there were no fries and the cashier again started cursing. I like Arbys, but I don't have to be swore at expecially with my wife right next to me. I will visit Arbys again but if that employee is working I will take my... More...
    (Restaurants, Fast Food, Coffee)
    ddtedd's Picture   ddtedd    0 Comments   Comments
  • Arby's has went downhill!

    7/9/2013 I have always loved Arby's but my experience at the location on Rainbow in Las Vegas, NV has me questioning if I will ever go back! 1. Did not acknowledge us for quit awhile even though no one was in line or waiting and only one car in the drive thru. 2. Gave me the wrong sandwich 3. Forgot our shakes 4. While waiting for the shakes another person from the drive through came in because he literally had only ONE slice of roast beef on his sandwich. 5. Another person came in and said he was given the wrong sandwich 6. The shakes tasted horrible because it comes through... More...
    (Restaurants, Fast Food, Coffee)
    Tlvieira119's Picture   Tlvieira119    1 Comments   Comments
  • Wrong order and BAD customer service!

    Went through the drive through, ordered- a #17 which is a Philly Steak and cheese, A # 4 a Roast beef with cheddar, and a dip sandwhich..... We got the meals, we spent over $20.00, driving off back on to the Belt in St Joseph Mo looking through the bags, we got everything right except the Philly Steak and Cheese!!! We turned to come back into the store, they weren't busy, a man was waiting for his food, three workers turned around and looked at me when I came in and said it would be a minute. I waited. Nothing. I work in customer service, if someone was coming back into the store... More...
    heathali's Picture   heathali    1 Comments   Comments
  • Arbys employee treatment

    I have been working for the Arbys corporation since jan 7, two months into it I have been having problems with two of the managers treating me in a un-bussiness like fashion. Yesterday 4/29/2013 one of the said managers began to yell and continually make abusive and rude comments in front of several employees. Another manager talked to me about it and told me that I shouldn't be treated in that way. I felt the same so i am filing a complaint because I am tired of the verbal assault. More...
    (Restaurants, Fast Food, Coffee)
    TylerSJohnson's Picture   TylerSJohnson    0 Comments   Comments
  • Food poisoning and horrible service at Arby's

    I went to the Arby's in Merrifield, VA the other day and the cashier, Jesse (name on her name tag) / Jessica (name on the receipt), barely spoke a word of English. I had to repeat each item to her at least three times before she understood and after every order she kept ringing me out like I was purposely giving her a hard time. The food was not fresh/ warm either. To top it all off, I got food poisoning and have been out sick from work since I ate there the other day. People need to realize the potential harm they might cause to others because of their negligence. More...
    (Shopping, Chain Stores)
    Amamail's Picture   Amamail    0 Comments   Comments
  • Arby's NO SERVICE

    The Arby's on 280 Bypass in Phenix City, AL is the worst at service. On Few. 12, 2013 my husband and I drove through to pick up some dinner after 8pm. Drove up, finally someone said "Just a minute" and 5 minutes later, (honest, we timed it on the car clock) and still no one took an order from us. THAT WAS IT!!! Left, and we saw 2 employees just chatting away at the drive through window. NO, it was not busy, we were the only ones at the Drive Thru!!! This is not the first time that we have had bad service there, but we do like Arbys, the drive thru's in Columbus, GA... More...
    (Restaurants, Fast Food, Coffee)
    j1lieros's Picture   j1lieros    0 Comments   Comments
  • Arbys store 1236

    Worst Service I have EVER had in my life at ANY sort of food service or restaurant!!!!! Drive throught extremely slow took forever for the employees to even come on the speaker!!! Waited in line for 20 min on three sandwhiches and when got to the window EVERY employee was standing around talking with each other without even noticing some one at the drive through window!!!!! When someone did come to take money had a very sour attitude and very unfriendly. It is unexceptable for any sort of place to have that quality of employees and necessary to either get new ones or fix the old!!!!! More...
    (Restaurants, Fast Food, Coffee)
    EMyers2011's Picture   EMyers2011    0 Comments   Comments
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